After looking at almost a dozen places in various counties, I chose Promenade at Tuxedo because it felt right and was more reasonably priced than other places. It felt right for a number of reasons. It is very clean, has no smell and the staff is very friendly and very personal in the care provided. Ultimately, it’s the people that make or break an assisted living facility. Marion Giordano showed me around and helped me with every aspect of my mother’s move. She relates so well to people that she was able to help my mother overcome some of her misgivings about the big change she was facing. Marion also understood my concerns about finances down the road as my mother’s needs increase and told me that she would work with me to help my mother stay there. I feel that she is sincere in wanting to help seniors to have a good quality of life. Finally, Promenade at Tuxedo felt safe to me.
I chose Promenade at Tuxedo based mostly on my interactions with Marion and my faith in her, as well as my gut feeling about the place. It was initially a rough transition and my mother was not very cooperative at times, but the staff handled it very well and got her over it. My mother has been living there for almost a year now and Promenade proved my gut feeling right. My mother is so much more comfortable and safe there- so much so that she has actually ventured out on some of the outings (which she had not done in four years). She enjoys her interactions with both the staff and other residents and seems healthier than when she arrived.